A maintenance engineer photographing a leaking pipe on a smartphone inside a commercial building

See it. Report it.
Get it fixed.

A simple, flexible way to manage maintenance and operational issues across your properties, facilities and locations.

Save time

Less chasing. More doing.

Improve accountability

Clear ownership from report to resolution.

Make better decisions

Real data. Real visibility.

A member of operations staff photographing a maintenance issue on a phone

Empower your teams

Anyone can report an issue in seconds — no complicated training required.

A facilities manager reviewing open issues on a tablet in a modern office

Stay in control

Track every issue, assign work and keep everyone updated in one place.

An operations manager reviewing maintenance reporting on a laptop

Turn data into action

Clear reporting and SLA tracking to help improve performance and identify where attention is needed.

Built for the places you manage.

From hotels and leisure to offices, retail, property management and multi-site operations.

Hospitality
Offices
Property Management
Facilities Management
Retail
Multi-Site Operations

Flexible enough for any site. Powerful enough for any portfolio.

Built for the people doing the work.

Simple reporting for staff. Clear ownership for managers. Better visibility for the business.

Reception area of a modern managed commercial building

Ready to get started?

Book a personalised demo today.

See how ToBeFixed could work across your organisation — no commitment.

Book a Demo

Choose a time that suits you.

The problem

Maintenance issues shouldn't fall through the cracks.

Organisations often rely on email, WhatsApp, spreadsheets, phone calls and verbal handovers to manage maintenance. Information ends up scattered across people and channels, and it becomes hard to know what has been reported, who is dealing with it and whether it was ever completed.

01

Delayed Reporting

Issues are reported through different channels, making them difficult to track.

02

Jobs Get Missed

Without one central system, issues can easily be forgotten.

03

Limited Accountability

It isn't always clear who owns an issue or what is happening with it.

04

No Central Visibility

Managers spend time chasing updates instead of having a live view.

How ToBeFixed works

From issue to resolution. All in one place.

  1. 1

    Report It

    Take a photo and report an issue in seconds.

  2. 2

    Assign It

    Send the issue to the appropriate person or team.

  3. 3

    Track It

    See open, in-progress, waiting, overdue and completed issues.

  4. 4

    Fix It

    Record progress, notes, parts and completion.

Measure It. Use reporting and resolution data to improve operations.

Reporting

Simple for everyone to use.

Anyone can report an issue in seconds — no complicated training required.

  • Take or upload a photo
  • Select the room, area or location
  • Choose the category
  • Set the priority
  • Add details if required
  • Submit the issue
The ToBeFixed Report an Issue screen, where staff can report an issue with a photo in under 30 seconds

Visibility

Complete visibility and control.

Every issue, its status and its priority from one place — across every site you manage.

  • Open issues at a glance, with live status counts
  • Issues by priority — urgent, normal and low
  • Issues by site across every location you manage
  • Overdue issues flagged before they slip
  • Most common issues and average fix time
  • Photos, notes and timestamps on every issue
The ToBeFixed management dashboard, showing open issues with status counts, issues by priority, issues by status, reported versus completed volume, average resolution time and overdue issues tracking

Reporting & data

Turn maintenance activity into useful data.

ToBeFixed gives management visibility into what's happening across their properties and facilities.

ToBeFixed management reporting, showing reported versus completed issue volume over time and average resolution time trends
  • Total issues
  • Open vs completed
  • Average resolution time
  • Filter by date, status and category
  • Export issue data to Excel

Capabilities

More than maintenance.

ToBeFixed can support a range of day-to-day operational workflows. Every organisation is different, so you choose the areas that are useful to your teams — you don't need to use them all.

Maintenance

Housekeeping

Planned Preventative Maintenance (PPM)

Deliveries

Lost & Found

Room / Property Issues

Benefits

Why ToBeFixed?

Better service starts with better visibility.

Resolve problems before they become bigger operational or customer issues.

01

Save Time

Less chasing, fewer emails and clearer communication.

02

Improve Accountability

Every issue has a status, history and ownership.

03

Make Better Decisions

Use real maintenance data to identify trends and recurring problems.

Ready to make maintenance simpler?

See how ToBeFixed could work across your organisation.

Contact

Book a demonstration

Tell us a little about your organisation and we'll arrange a short walkthrough of ToBeFixed — or get you started on a free two-month pilot.

  • No commitment
  • Easy to set up
  • Anywhere, any device

Works across buildings, facilities and multiple locations.

No account creation required.